Home >> People and Culture training list >> Organisational culture
Organisational culture and values
Your memorable and magnetic workplace culture
Organisational culture reflects the values, ideals and beliefs of an organisation and defines how individuals work together within the organisation.
Organisational Culture and Values Outcomes
By the end of the training workshop participants will be able to:
-
Understand the roots and embrace the core values of the organisation
-
Define the behaviours that will support organisational culture and values
-
Polish the best guidelines for internal and external customer service
Organisational Culture & Values Course Outlines
-
Understand your role and missions in supporting your organisational culture.
-
Gain awareness of your culture strengths, weaknesses and blind spots through a developed process (at an organisational, team and individual level).
-
Confirm and polish your organisation’s core values and define how to support those through professional behaviours.
-
Understand how culture is developed and maintained: Define the concepts and focus on how professional and respectful behaviours relate to the mission of your organisation and impact business performance
-
Using real-life scenarios, identify how to develop performance and lead the team using the best internal customer service principles
-
Discover how to effectively use your corporate culture to reduce miscommunications and misunderstandings and learn to recognise and respond to micro aggressions.
-
...
And so much more!
Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.
Course Designed For
This organisational training workshop will benefit team members, leaders and organisations from a variety of backgrounds, industries and skill levels wishing to improve their organisational culture and ability to work effectively towards the company’s values and mission.
This training workshop will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.
Happy Clients - Testimonials
Maud and her team were efficient and thoughtful in the delivery of services to our firm. They maintained a disciplined schedule and yet interacted with our team with flair and professionalism. Very commendable.
Dr Mo Kader | Managing Director | Consultica Worldwide Management
