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The art of small talk
Building Rapport More Confidently
Engaging the conversation with strangers or breaking the ice with people you don't know too well will become easier after this workshop.
Art of Small Talk Training Outcomes
By the end of the training workshop participants will be able to:
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Understand how small talk can assist them in personal and professional situations.
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Engage in small talk more confidently and better prepared.
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Remain mindful and present to continue the conversation.
The Art of Small Talk Workshop Outlines
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Introduction to small talk: advantages, challenges, and the fear of rejection.
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First impressions and advanced communication skills: being approachable and making others comfortable.
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The A.R.E. method to engage in small talk discussions: Anchor, revealing, and encouraging.
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Icebreakers and easy topics to develop to stay away from weather discussions.
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Active listening and questioning skills to build up the conversation and avoid awkward silences.
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Making the best exit.
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Practice makes perfect: challenge the learning with real-life situations and role-plays.
And so much more!
Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.
Course Designed For
This small talk communication training workshop will benefit all professionals from various backgrounds, industries and skill levels who wish to develop better communication skills and reach a new level of confidence to build rapport with others.
This training workshop will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.
Happy Clients - Testimonials
Sydney Cricket & Sports Ground Trust
"We're proud to have delivered 'The Art of Small Talk' training to the Sydney Cricket & Sports Ground Trust. As a key player in the Venues NSW network, which is a major employment, tourism, social, and economic engine of growth for NSW and Australia, the Trust has benefited from our tailored training program designed to enhance communication skills and foster meaningful connections."
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