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Effective Workplace Communication Skills

Building stronger team bonds

Develop advanced workplace communication skills focusing on verbal and written communication: in-person and virtual meetings, email and phone etiquette...

Happy lady at work with good workplace communication skills

Workplace Communication Skills Outcomes

By the end of the training workshop participants will be able to:

Master in-person and online meetings etiquette
Write faster emails and presentations confidently
Improve their overall professional communication skills

Workplace Communication Skills Workshop Outlines

Learn the fundamentals for face-to-face meetings, virtual sessions, professional emails, and phone conversations.
Create your preparation checklist for meetings and presentations focusing on audience audit and agenda.
Discover keys to establishing rapport with others through different communication channels by picking up on verbal and non-verbal cues.
Learn the essentials for successful face-to-face meetings: focus on timing, courtesy, appearance & body language.
Build good relationships over the phone and in virtual meetings by developing effective listening and questioning skills.
Get familiar with email etiquette to master effective email structure to achieve clarity and successful communication: write for the reader.

And so much more!

Ask for the full program

Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.

Worker with excellent communication skills in Australia

Your Tailored Workplace Communication Skills Course

Duration

Varies from 90-minute to

the full 3-day course

Tailored

Tailored to suit your needs

Public

Individual coaching or group workshop

Organisation

Online or in-person

Which Pathway is Right for Your Team?

Course Designed For

This effective workplace communication skills training program will benefit team members, leaders and organisations from a variety of backgrounds, industries and skill levels wishing to improve their communication and internal teamwork.

This training program will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.

Ask for the full program

Happy Clients - Testimonials

"Absolutely amazing! I have already used so much learning since completing this training workshop, not just for myself, but training my team."

What I liked the most about New Reflections' workshops is their Human-centred approach: I truly felt like the courses were designed specifically to address our issues, and not just global courses they would use for any client.

They took the time to tailor their approach to us so that we would get the most out of training, and we did!
We worked on our communication skills and gained confidence via fun hands-on exercises, which greatly improved our internal team communication.
After this workshop, we feel much more ready to target the Australian market as a foreign company.