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Effective Workplace Communication Skills
Building stronger team bonds
Develop advanced workplace communication skills focusing on verbal and written communication: in-person and virtual meetings, email and phone etiquette...
Workplace Communication Skills Outcomes
By the end of the training workshop participants will be able to:
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Master in-person and online meetings etiquette
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Write faster emails and presentations confidently
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Improve their overall professional communication skills
Workplace Communication Skills Workshop Outlines
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Learn the fundamentals for face-to-face meetings, virtual sessions, professional emails, and phone conversations.
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Create your preparation checklist for meetings and presentations focusing on audience audit and agenda.
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Discover keys to establishing rapport with others through different communication channels by picking up on verbal and non-verbal cues.
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Learn the essentials for successful face-to-face meetings: focus on timing, courtesy, appearance & body language.
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Build good relationships over the phone and in virtual meetings by developing effective listening and questioning skills.
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Get familiar with email etiquette to master effective email structure to achieve clarity and successful communication: write for the reader.
And so much more!
Various resources: video practice, real-life scenarios and role-play games, case studies, group exercises, debates and brainstorming sessions.
Course Designed For
This effective workplace communication skills training program will benefit team members, leaders and organisations from a variety of backgrounds, industries and skill levels wishing to improve their communication and internal teamwork.
This training program will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.
Happy Clients - Testimonials
What I liked the most about New Reflections' workshops is their Human-centred approach: I truly felt like the courses were designed specifically to address our issues, and not just global courses they would use for any client.
They took the time to tailor their approach to us so that we would get the most out of training, and we did!
We worked on our communication skills and gained confidence via fun hands-on exercises, which greatly improved our internal team communication.
After this workshop, we feel much more ready to target the Australian market as a foreign company.
Ginger CHEN | HR & Admin Manager | China Eastern
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